Niklas Johansson
Articles
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How to provide Windows System Information and Event Log files for PLM Group Support
PLM Group Technical Support may ask you to send Windows System Information and Event Log files. Save the files by following instructions below. Saving System Information file (*.nfo file) 1...
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My SOLIDWORKS workstation changes - What do I do?
The Windows operating system, SOLIDWORKS software, graphics cards/drivers and all other hardware are constantly evolving. Also, the workstation comes to its end of life at some point. The purp...
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How to fix the SOLIDWORKS file association issue
There may be a problem with SOLIDWORKS that SOLIDWORKS files tend to open in some other program, such as eDrawings. The file preview may also be missing in the Windows File Explorer. A typical ...
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How to install SOLIDWORKS license server (2023 and later versions)
SOLIDWORKS products based on an online license require the so-called license server. In practice, the license server refers to the software called SOLIDNetwork License Manager, which i...
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How to submit requests to PLM Group Support
Please follow these instructions to register to PLM Group support page and submit requests. 1. PRESS THIS LINK TO ACCESS PLM GROUP SUPPORT MAIN PAGE. 2. Select the link "Submit a request" or ...
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How to register and view the training eBook for PLM Group trainings
When you have a seat in PLM Group training that includes electronic eBook, this eBook needs to be registered and an additional software (Safe Guard Viewer) needs to be installed.Here is the proces...
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How to deactivate CUSTOMTOOLS Administration license
Please follow these instructions to deactivate CUSTOMTOOLS Administration license. Please note that CUSTOMTOOLS Administration is a separate tool to administrate CUSTOMTOOLS databases, profiles, ...
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CUSTOMTOOLS installation and attaching to company database
This instruction only applies to a situation where the CUSTOMTOOLS software has already been installed previously for the company's use and the CUSTOMTOOLS database is operational on the company's...
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How to simplify SOLIDWORKS model for exporting
Users are frequently contacting our support to ask why it is so slow to save SOLIDWORKS files to other file formats such as STEP format. They are also wondering why the exported files have large ...
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SOLIDWORKS Connected - Installation for new users
1. Click the link in the email to proceed to 3DEXPERIENCE platform or just CLICK THIS LINK. 2. Sign in and click the 3DEXPERIENCE-"compass". Note: If you haven't created 3DExperience acco...